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Shipping Policy


Lensbase offers various delivery options. Please indicate which you prefer when you complete your order.

Dispatching takes place subject to availability and on clearance of funds.
Sometimes couriers are delayed and we cannot be held responsible for this.
Lensbase advises use of a work address for express orders. We ask that you allow 10 working days for delivery from dispatching in case of any delay for UK countries.

Post NL: 7.50
(This shipping method is only available if total weight is lower than 2 Kg).

PostNL Tracked: 9.50
(This shipping method is only available if total weight is lower than 2 Kg).

DHL Express Courier: 27.50
(1 to 3 working days, depending on location - Excludes Saturdays)
The cut-off time is 14:00 for today.

Some orders are dispatched in more than one package (back ordered) at no extra charge to you. Furthermore, note that Lensbase may decide to send any order containing a 6 months supply or more of contact lens solutions, or any order of high value, by special delivery requiring a signature as proof of delivery. There is no additional charge for this. If possible please supply a delivery address where someone is available to sign for the delivery. All other countries outside The UK within Europe, the delivery time can be up to 1-4 weeks, 1-6 weeks outside the EU.