Customer : Mario from Victoria (Malta)
Date : 25/6/2010
Dear Emma,
thank you very much for your unfailing attention and service.
Keep up the good job.
With best wishes and regards
Mario
Customer : Mario C. from Malta
Date : 25/6/2010
Dear Emma,
Thank you so much for your prompt reply.
I am really surprised and thankful for your impressive customer care.
I shall let you know when these are received.
I really appreciate your kind gesture.
With best wishes and kindest regards
Mario
Customer : Andrew Clarke, Tavistock, UK
Date : 25/6/2010
"Gold star for customer service"
Customer : Lorraine Luchjenbroers, London, UK
Date : 23/6/2010
"Thank you for your quick reply and great service..."
Customer : Adam Dudley, Coventry, UK
Date : 10/6/2010
"First time I have used this service and I can say I am very pleased with it..."
Customer : Runa Begum, Dartford, UK
Date : 9/6/2010
"Received, thank you for the fast and effecient service. I will recommend your company to friends and family thank you..."
Customer : Sharon W. from Bristol
Date : 2/5/2010
Many thanks for getting back to me and resolving my problem most appreciated !
I look forward to my refund .
& i look forward to reordering very shortly.
many thanks for your excellent customer service ! :)
Customer : Margaret H. from Henley
Date : 1/5/2010
thank you very much for my speedy order it came saturday morning
many thanks
from margaret
Customer : David S. from Doncaster
Date : 23/1/2010
Hi Andrew
Thank you for all your help really appreciate it,......
Once again thank you for your help and ill be recommending your company to my friends.
Thanks
Customer : Cheeky H. from Wellington (New Zealand)
Date : 16/12/2009
Kia ora and seasons greetings to all at Lensbase. After being put onto you by a friend, I can happily say my items arrived today. I'm extremely impressed with the service and very reasonable prices as well. I would like to extend my thanks via this short message and to let other kiwi's reading this message, Yes they honestly do cater for us too! You will definitely hear from me again.
Cheers :)
Customer : Tamara M. from Leeds
Date : 9/12/2009
Dear David,
Thanks for your email. I really appreciate your efficient customer service and what you have done to get a solution.
Customer : Richard B. from Southampton
Date : 2/12/2009
What great customer service, thank you very much.
Customer : Julie G. from Reading
Date : 2/12/2009
HI David,
Thank you so much for the prompt response and great service, I look forward to receiving the package.
Cheers,
julie
Customer : Tanya G. from Godalming
Date : 25/11/2009
Thank you for your prompt action, the box came last week and I hope you will inform the manufacturer. Because of your prompt action and competitive prices I will continue to use you in future and also recommend you . It is great to see a company with excellent customer service.
Customer : Dalvia M. from Dagenham
Date : 18/11/2009
Just to say Thank You very much for your excellent & prompt service. Your customer standards are of a high quality. I am so happy with way my query was dealt with & the re delivery of my order. A special Thank you for phoning me and rassuring me of my concerns
I look forward to shopping with you again & will of course be recommending you to all my friends & family
I am also using the pen you sent -Thank You so much
Customer : Ger C. from Limerick/Ireland
Date : 18/11/2009
Dear Manuel,
That is fantastic – I’ll have a few more customers for you soon!
Best Wishes
Ger
Customer : Joy S. from Peterborough
Date : 30/10/2009
"Thank you for getting back to me and tracking my item for me. I am impressed with what you have done so please pass this onto your supervisor..."
Customer : Arunee L. from London
Date : 30/10/2009
Thank you, David. I appreciate it. As I am very please with your service and a big fan of your website, I'll place more order in the future next time I get back to the UK.
Customer : Bernie H. from Donadea
Date : 24/10/2009
hi there just to let you know that i recieved my lenses today,brilliant service. thanks a million. bernie
Customer : Vivicia V. from London
Date : 24/8/2009
Dear Customer Service,
Thank you very much, my lenses arrived today and they are just the right ones.
Thank you as well for your fast replys, this is really a good service.
Best regards
Vivica
Customer : Dagmar M.. from London
Date : 8/7/2009
Thank You very much I recived my lenses , very fast and good service .
Kind Regards
Customer : Sonia W. from London
Date : 7/7/2009
Good afternoon
Just to let you know my lenses turned up this morning at my place of work,.......
Many thanks for an excellent service.
Customer : Georgia K. from Athens
Date : 19/6/2009
Thank you for your patience and thoroughness about my order...
Best regards
Georgia
Customer : Ashley T. from London
Date : 15/6/2009
Whilst I did have one torn lens in my last order from Lensbase in general I find the service convenient and fast. I realise the difficulty in determining if a product is damaged, having torn lenses in every pack would certainly deter me from continuing.
Thank you for the quick refund for the torn lens.
Customer : Gill F. from North Shields
Date : 9/6/2009
thanks very much ordered today.
thanks for the clarification as I find lensbase a joy to order from
Gill
Customer : Charlotte W. from Dublin
Date : 4/6/2009
Hi Ester
That's great news. Thanks a million.
You have great customer service. Will recommend you. :)
Regards
Charlotte
Customer : Gillian S. from Inverurie
Date : 4/6/2009
Hi,
I am just writing to thank you for a fantastic service. I only ordered
my lenses on Tuesday and was stunned when they arrived this morning.
This is the first time I have used your company and will definately do
so in the future.
many thanks,
Customer : Caroline M. from Cononley
Date : 22/5/2009
Hi!
Just to say they have arrived, thanks for great service!
Kind regards
Caroline
Customer : Debbie A. from Edinburgh
Date : 20/5/2009
Dear Lensbase
I have received my order today and am very impressed with your efficiency.
Thank you!
Debbie
Customer : Sally A. from Deddington
Date : 28/1/2009
Dear Sirs,
Just wanted to drop you a line to say how absolutely delighted I am with your service.
The price of the lenses is great and they were delivered so quickly.
I will be using you again and have recommended you to my son-in-law.
Thank you.
Yours faithfully,
Sally A.
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